Why 89% of Small Businesses Use AI Now -- And What They Are Actually Doing With It

The headline says 89% of small businesses use AI. The reality is that most of them are using ChatGPT to rewrite emails. Here is what the data actually means and where the real competitive advantage lives.

The 2026 Intuit and ICIC Small Business AI Adoption Report dropped a headline number that turned heads: 89% of small businesses are now leveraging AI in some form. That number sounds transformative. It sounds like the AI revolution already happened and nearly everyone is on board. Industry analysts